Park Policies & Tips
Find the answers to all your questions right here!
Lots of good things to know before you go.
Know Before You Go!
Height Requirements, Park Policies, And Safety Regulations Are Strictly Enforced For The Safety And Comfort Of All Of Our Guests.
In fact, nothing is more important than providing safe, smart fun for our guests and team members.
PARK TIPS
Know Before You Go…
- To all guests using phone or tablet apps while in the park, for your safety as well as other guests, please be aware of your surroundings at all times and maintain a proper lookout for other patrons and attractions. There are areas of the park where guests are not allowed to enter, so please be aware of those areas and abide by the rules of the park. Thank you.
- We strongly recommend that minors (under 18) be accompanied by an adult. Park does not assume any responsibility or liability for unattended minors.
- Save time, buy online! No Printer? No Problem! Just present your confirmation barcode on your mobile device at any turnstile.
- Parking fee is $5.00 per vehicle per day. Bus parking is free with group reservation.
- No outside food or beverages allowed in the Park. We have a wide variety of options available at the Gulfview Food Court and Bombs Away Bay Cafe.
- Re-entry into the Park is free for the day of ticket redemption with a handstamp.
- Group discounts are available with advance reservation only. For information, contact Group Sales at 850 837-8319.
- No cameras or video devices are allowed on our rides or slides.
- We have two designated smoking areas inside the Park.
- Sorry, no pets allowed in the Park.
- No rental fee on tubes or life jackets.
- Cabana rentals can be reserved in advance online or at the park the day of your visit. We cannot take reservations over the phone.
- Lockers are available for rent in three different sizes inside the Park.
- Don’t forget your towel and sunscreen! But if you do, just come see us at the Big Kahuna’s Tiki Gift Shop for these essentials plus clothing, jewelry, and souvenirs of all kinds.
- Children ages 2 and under are complimentary.
SAFETY
We’re serious about safety.
- The Park offers a variety of water-based activities for all ages and all swim levels. Height restrictions are posted for all attractions and are enforced. We strongly recommend that minors under age 18 be accompanied by an adult. Park does not assume any responsibility or liability for unattended minors..
- Life jacket safety saves lives. At Big Kahuna’s we have lifejackets for guests to use while enjoying our pools. Our US coast guard approved life jackets are available at all blue and green slides, all children’s pools, and our wave pool. Can’t find one? Ask a lifeguard. We have all sizes of life jackets to fit every guest. On the inside of the lifejacket there is a weight range, please put on the correct size. Please use all buckles, clips, and straps that are on the lifejacket to ensure safety. Please ask a lifeguard or slide attendant if you need help finding a lifejacket to fit you or anyone who needs one. Lifejacket safety is very important to our team at Big Kahuna’s.
- Diving is not permitted in any pool or attraction at the park.
- Proper swimwear must be worn on all rides and attractions.
- No street clothes and no bathing attire with buckles, belts, rivets, metal or cut-off jeans permitted. For guest safety, no masks, snorkels or swim fins please.
- For guests’ safety, running is not allowed at any time.
- Diving masks are not permitted. Persons with eyeglasses must have a head strap on their glasses to participate in water attractions. The only rides that a person with eyeglasses and a head strap can’t ride are, the Kowabunga Racer, Jumanji, and Maui Pipline slides.
- Persons under the influence of or possessing drugs or alcohol will be ejected without compensation and should not enter.
- Please comply with all safety rules and heed all warnings, verbal or written.
- It is recommended that persons with pre-existing medical conditions such as head, neck or back problems; and women who are pregnant not participate in or ride any attractions. Each individual should evaluate his or her ability to participate or ride any attraction.
Attention Parents
- The Park offers a variety of water-based activities for all ages and all swim levels. Height restrictions are posted for all attractions and enforced.
- We are extremely concerned about possible glass breakage in our park. Therefore, bottles and containers brought into the Park for an infant must be plastic. Also, children who wear diapers are required to wear a swim diaper for health and safety reasons. Swim diapers are available in the gift shop.
- Only Coast Guard approved floatation devices are permitted. Inflatable devices, as well as suits with attached or enclosed floats, are not permitted. Adults are not permitted to hold small children while riding attractions.
Height sometimes does matter!
- Five Water Park attractions have height requirements. Only persons 42 inches tall and taller can ride: Raging Rhino River, Thunder River and Tiki River Run. Only persons 48 inches tall and taller may ride Jumanji, Maui Pipeline Speed Slides and Honolulu Half Pipe.
Virginia Graeme Baker Pool and Spa Safety Act
- On December 19th 2008 the Virginia Graeme Baker Pool and Spa Safety Act went into effect. This new law requires VGB Compliant Pool Drain Grates. We are VGB Compliant but please note in some applications these grates have a raised profile off the floor as mandated by the Law. All of our raised grates have a red circle highlighting their location. They are designed to be stepped on but in shallow water situations they may pose a tripping hazard.
PARK POLICIES
Parents
The Park offers a variety of water-based activities for all ages and all swim levels. Height restrictions are posted for all attaractions and enforced. Children under age 12 should be accompanied by a responsible adult at all times, and children age 12 or over should be supervised by an adult familiar with the child’s swim level so as to make appropriate decisions on the attractions suitable for that child.
We are extrememly concerned about possible glass breakage in our park. Therefore, bottles and containers brought into the Park for an infant must be plastic. Also, children who wear diapers are required to wear a swim diaper for health and safety reasons. Swim diapers are available in the gift shop.
Only Coast Guard approved flotation devices are permitted. Inflatable devices, as well as suits with attached or enclosed floats, are not permitted. Adults are not permitted to hold small children while riding attractions.
Restrooms and Changing Areas
Kanakas (Hawaiian for man) and Wahines (Hawaiian for woman) restrooms and changing areas for the water park are located on the entry walk near First Aid, and in Bombs Away Bay. The Adventure Park restrooms are located next to the Cyclone, and also to the right of the Skycoaster, just off the Tropical Golf pathway.
We are extrememly concerned about possible glass breakage in our park. Therefore, bottles and containers brought into the Park for an infant must be plastic. Also, children who wear diapers are required to wear a swim diaper for health and safety reasons. Swim diapers are available in the gift shop.
Only Coast Guard approved flotation devices are permitted. Inflatable devices, as well as suits with attached or enclosed floats, are not permitted. Adults are not permitted to hold small children while riding attractions.
Shopping
Stop by Big Kahuna’s Trading Company to check out the latest sportswear, Hawaiian Tropic sunscreen, and memorable souvenirs. Located at the main entrance.
Online Ticket Purchasing Assistance
For Online Ticket Purchase Assistance please call: (850) 837-8319
Weather Assurance Policy
Gray skies? Iffy forecast? No problem! Come out to Big Kahuna’s anyway! Savvy guests know the crowds are light when there’s a threat of rain. The lines are short. Waits are minimal. Do what you want, when you want. And Florida weather frequently changes within an hour or two. If the weather really does get ugly, we offer our Rain Check Guarantee.
Proper Attire
Big Kahuna’s does not allow bathing attire with: belts, buckles, rivets, grommets, metal of any kind, tongs or cut off jean shorts.
Locker Rentals
All-day lockers may be rented at the Locker Kiosks located across from the changing rooms on the entry walkway, across from Honolulu Halfpipe and at Bombs Away Bay.
Life Vests
Our life vests are U.S. Coast Guard approved floatation devices, and are available for use at no charge. They are available throughout the park.
Dining and Food
Big Kahuna’s offers a wide variety of food, beverages and snacks. Sorry, but we do not allow glass containers, coolers, ice chests, food or beverages of any kind to be brought inside the park.
Parking
Our over-sized lot offers plenty of parking, as well as a drop-off area near the park gate.
Profanity & Abusive Language
This is a family-friendly park. Profanity and abusive language is not permitted anywhere on park grounds.
Rain Check Guarantee
If pools and waterslides are closed due to inclement weather for over one hour, and you have your receipt, you will be issued a FREE admission ticket (rain check) good for a return visit during current season. That means you can come back for FREE. If attractions reopen when weather clears, rain checks will be issued for only 30 additional minutes as you exit the park for the day. Guests will be eligible for the offer only as they exit the park for the day and possess a receipt. NO CASH REFUNDS WILL BE GIVEN. Season Pass Holders do not qualify for Rain Checks. Ticket will be valid for the year they are issued.
