OUR OTHER PARKS

Park Policies & Tips

Find the answers to all your questions right here!
Lots of good things to know before you go.

Know Before You Go!
Height Requirements, Park Policies, And Safety Regulations Are Strictly Enforced For The Safety And Comfort Of All Of Our Guests.

In fact, nothing is more important than providing safe, smart fun for our guests and team members.

Know Before You Go…

park-policies-and-tips

We’re serious about safety.

Attention Parents

Height sometimes does matter!

Virginia Graeme Baker Pool and Spa Safety Act

Parents

The Park offers a variety of water-based activities for all ages and all swim levels. Height restrictions are posted for all attaractions and enforced. Children under age 12 should be accompanied by a responsible adult at all times, and children age 12 or over should be supervised by an adult familiar with the child’s swim level so as to make appropriate decisions on the attractions suitable for that child.

 

We are extrememly concerned about possible glass breakage in our park. Therefore, bottles and containers brought into the Park for an infant must be plastic. Also, children who wear diapers are required to wear a swim diaper for health and safety reasons. Swim diapers are available in the gift shop.

 

Only Coast Guard approved flotation devices are permitted. Inflatable devices, as well as suits with attached or enclosed floats, are not permitted. Adults are not permitted to hold small children while riding attractions.

Restrooms and Changing Areas

Kanakas (Hawaiian for man) and Wahines (Hawaiian for woman) restrooms and changing areas for the water park are located on the entry walk near First Aid, and in Bombs Away Bay. The Adventure Park restrooms are located next to the Cyclone, and also to the right of the Skycoaster, just off the Tropical Golf pathway.

We are extrememly concerned about possible glass breakage in our park. Therefore, bottles and containers brought into the Park for an infant must be plastic. Also, children who wear diapers are required to wear a swim diaper for health and safety reasons. Swim diapers are available in the gift shop.

Only Coast Guard approved flotation devices are permitted. Inflatable devices, as well as suits with attached or enclosed floats, are not permitted. Adults are not permitted to hold small children while riding attractions.

Shopping

Stop by Big Kahuna’s Trading Company to check out the latest sportswear, Hawaiian Tropic sunscreen, and memorable souvenirs. Located at the main entrance.

Online Ticket Purchasing Assistance

For Online Ticket Purchase Assistance please call: (850) 837-8319

Weather Assurance Policy

Gray skies? Iffy forecast? No problem! Come out to Big Kahuna’s anyway! Savvy guests know the crowds are light when there’s a threat of rain. The lines are short. Waits are minimal. Do what you want, when you want. And Florida weather frequently changes within an hour or two. If the weather really does get ugly, we offer our Rain Check Guarantee.

Proper Attire

Big Kahuna’s does not allow bathing attire with: belts, buckles, rivets, grommets, metal of any kind, tongs or cut off jean shorts.

Locker Rentals

All-day lockers may be rented at the Locker Kiosks located across from the changing rooms on the entry walkway, across from Honolulu Halfpipe and at Bombs Away Bay.

Life Vests

Our life vests are U.S. Coast Guard approved floatation devices, and are available for use at no charge. They are available throughout the park.

Dining and Food

Big Kahuna’s offers a wide variety of food, beverages and snacks. Sorry, but we do not allow glass containers, coolers, ice chests, food or beverages of any kind to be brought inside the park.

Parking

Our over-sized lot offers plenty of parking, as well as a drop-off area near the park gate.

Profanity & Abusive Language

This is a family-friendly park. Profanity and abusive language is not permitted anywhere on park grounds.

Rain Check Guarantee

If pools and waterslides are closed due to inclement weather for over one hour, and you have your receipt, you will be issued a FREE admission ticket (rain check) good for a return visit during current season. That means you can come back for FREE. If attractions reopen when weather clears, rain checks will be issued for only 30 additional minutes as you exit the park for the day. Guests will be eligible for the offer only as they exit the park for the day and possess a receipt. NO CASH REFUNDS WILL BE GIVEN. Season Pass Holders do not qualify for Rain Checks. Ticket will be valid for the year they are issued.