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Below you'll find answers to the questions we get asked the most about our birthday party packages and overall experience.
Below you’ll find answers to the questions we get asked the most about our birthday party packages and overall experience.
Where is Big Kahuna’s Indoor Water Park Located?
Are children under a certain age free?
What are the options for admission?
Do I need to pay if I am not swimming or just spectating?
Is Big Kahuna’s Oasis Indoor Water Park open to the public?
How long are the wristbands valid?
What age is considered an adult?
What happens if a wristband needs adjustment or is lost?
Do you have a lost & found?
Is there an arcade or game room in the water park?
Do you sell food?
Are Showers available in the Facility?
Are water shoes required?
Can Big Kahuna’s be reserved for parties?
Are towels provided ?
Is there a general waiver to the water park?
Is there seating available in the water park?
What about water safety? Are there lifeguards?
Do you offer locker storage?
Are there any health restrictions relative to the water park attractions?
Can guests bring their own food and drinks into Big Kahuna’s Oasis Indoor Water Park?
Are children who wear regular diapers permitted in the water park?
Can children be left unattended in the facility?
Can you smoke at the park?
Are cell phones and tablets allowed in the park?
Are swimming goggles permitted?
What is the policy for bringing in food if you have a special dietary/medical need?
What are the terms and conditions?
Does my online ticket expire?
Are my online tickets refundable?
Why do I need to choose my attendance date when I purchase online?
How do I redeem my online ticket?
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Big Kahuna’s is committed to making our website’s content accessible and user friendly to everyone. If you are having difficulty viewing or navigating the content on this website, or notice any content, feature, or functionality that you believe is not fully accessible to people with disabilities, please call our Customer Service team at 909-581-4720 or email our team at info@boomersparks.com with “Disabled Access” in the subject line and provide a description of the specific feature you feel is not fully accessible or a suggestion for improvement.
We take your feedback seriously and will consider it as we evaluate ways to accommodate all of our customers and our overall accessibility policies. Additionally, while we do not control such vendors, we strongly encourage vendors of third-party digital content to provide content that is accessible and user friendly.
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